The My Profile page serves as your central account management dashboard within the Veyon Help Center. It enables you to update your profile photo, manage login credentials, configure contact details, and track all your active or past support tickets at a glance.

Note: You need to be logged it to access this page.

1. Account Details & Personal Information

The primary form allows you to manage your identity, credentials, and personal contact information:

A. Avatar & Display Name

• Profile Picture: Click the camera icon overlaid on your avatar to upload or update your account photo.

• Display Name: Displays your full display name beneath the profile image.

B. Login Data

• Name: Update your primary account holder name.

• Email: Displays your registered account email address (used for ticket notification alerts).

• Password / Confirm Password: Fields with toggleable visibility controls (eye icon) to securely update your helpdesk account password.

C. Personal Information

• Phone: Add or update a preferred contact telephone number.

• Country: Select your country from the dropdown menu (e.g., Brazil, United States, India).

• City: Specify your primary city location.

• Gender: Select your preferred gender identity option (Male, Female, Hidden).

Saving Changes: After updating any credentials or contact details, click the blue Update Profile button in the bottom-right corner to save changes.

2. Support Ticket Metrics & Overview

The My Tickets summary card on the left sidebar provides immediate visibility into all your submitted support requests and their current statuses:

• View All Tickets: Click the View My Tickets button beneath the metrics card to open your complete support ticket history log.

3. Quick Actions Header

• Create New Ticket: Located in the top banner header, the + Create New Ticket button allows you to jump directly to the ticket creation form from anywhere within your account portal.